Regardless of the size of the companies, business data is important as it helps to make strategic decisions. Due to which businesses require huge storage and a secured connection in business communication. The usage and storage of the data have evolved over time and companies are now using CRM and POS systems. Advancement in tech intervention has allowed the companies to move to the cloud to safeguard the company’s as well as the clients’ data. Latest technology has the capability to capture the business data which helps the companies to improve their business operation efficiency based on that recorded data.
However, business data is consumed by salespeople, marketers, webmasters, customer service and HR in various forms. When this situation is added to the remote workspace, the protection of the data comes to a point of concern. Every industrial segment including BFSI, Healthcare, ITes, Education, Government agencies and many more businesses are required to maintain their confidentiality of data. Thus, cracking the code of keeping the business data safe is sometimes difficult when companies are working remotely. Remote working scenarios also comes with unique challenges to encounter with. Hence, companies can sustain the situation by identifying the loopholes to fix with suitable solutions.
Businesses are switching to smart technologies and solutions to prevent data breaches. One such solution that has witnessed a huge spike is cloud-based solutions. Cloud computing services offer data security by enabling a smooth remote work environment. Every business from large enterprises to small startups is able to take leverage of cloud solutions to their advantage. Knowlarity also offers smart cloud telephony solutions to help companies work securely from any remote location. Take a look at the steps involved while using a cloud-based solution to allow remote working at ease.
Every employee needs to have secured login credentials. Knowlarity’s online dashboard panel ensures secured individual login. The multi-factor authentication credentials can be shared with the employee to sign-in securely.
Hence, companies can create multi-factor authentication to safeguard business information.
The measure of offering limited access to business data to remote workforce ensures no extraction of additional information from their end. Remote employees are at risk of accidentally sharing confidential data within their contacts.
By initiating a delegated access, the remote team can only view or access the documents only related to their work execution. Besides, the server administrator can also create a unique folder for the remote team to upload important documents. Knowlarity’s every smart solution offers restricted account access for every team.
By avoiding the usage of a public or shared wifi network, the remote workforce ensures connecting via a secure connection. For remote applications, VPN technology protects traffic when using personal wifi.
Remote employees can use a VPN (Virtual Private Network) to ensure the safety of business data. While using Knowlarity’s solution, businesses can initiate a personal VPN pin to their employees to work securely using their home wifi.
Businesses are generally using Data Loss Prevention tools to monitor sensitive information for data privacy. To keep track of all the data, companies are required to keep a check on their data protection policies.
The alternate method that most companies are taking advantage of is by switching to the cloud. While switching to Knowlarity’s cloud telephony solutions, the remote working agents can be easily monitored as the data is available in real-time from any location. This process ensures data privacy and does not require keeping track of data protection policies.
Cloud telephony solutions simply enable a secure connection between the business and its customers. Discover the power of AI-enabled solutions that covers Virtual Number, Cloud contact center, IVR (Interactive Voice Response) system, Number masking, Super Receptionist, and more. Knowlarity’s server can be integrated with any CRM tool and through API’s, ensuring automated & smooth transition of the business.
Secure your business data while working remotely by using various protocols & smart solutions. It will enable data privacy for every company from large to small. Companies can also provide essential training to remote employees to work towards safeguarding business information.Written By: avanit