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Customer Stories

Some pioneers, who improved their buisness through Cloud Technology
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Yum India uses Knowlarity’s Cloud Contact Center to Connect
Yum India uses Knowlarity’s Cloud Contact Center to Connect

KFC India is the subsidiary brand of Yum Restaurants with a chain of multiple restaurants across Pan India. Their aim is to serve their customers a seamless & smooth order placing experience while delivering the food within stipulated time with better call connectivity. A rapid change in the consumers' food ordering patterns compelled the fast-food chain industry to evolve into an advanced online delivery platform. With the advent of emerging technologies, automated optimizing channels came into place in offering quick customer service by changing the outlook of the fast-food delivery services. With Knowlarity’s inbound & outbound calling solution, KFC has been able to build a centralized platform for effective management of calls received, placed & missed. Hence, this has ensured a smooth operational process of customer service.
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Some pioneers, who improved their buisness through Cloud Technology
Some pioneers, who improved their buisness through Cloud Technology

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Some pioneers, who improved their buisness through Cloud Technology
Some pioneers, who improved their buisness through Cloud Technology

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Trusted by over 6000+ organizations across 65 countries
Trusted by over 6000+ organizations across 65 countries

Today we are trusted by over 6000+ businesses across 65+ countries and is the leading cloud communication provider in emerging markets serving across multiple industrial verticals. We have a globally recognized name with over 300+ employees offering our clients unprecedented reliability and intelligence by enabling business communication through voice, video, AI and messaging through our smart platform.